Frequently Asked Questions
General Questions
At [Your Medical Practice Name], we understand that you may have questions about our services, policies, and procedures. Below are some of the most frequently asked questions to help you get the information you need quickly.
What services do you offer?
We offer a wide range of healthcare services, including primary care, specialized medical services, pediatrics, women’s health, geriatric care, emergency services, diagnostic services, preventive care, mental health services, rehabilitation services, and telehealth services. For a full list of our services, please visit our Services page.
What are your office hours?
Our office hours are as follows:
- Monday – Friday: 8:00 AM – 5:00 PM
- Saturday: 9:00 AM – 1:00 PM
- Sunday: Closed
Appointment Questions
How do I schedule an appointment?
You can schedule an appointment by calling our office at [Your Contact Number], emailing us at [Your Contact Email], or using our online appointment scheduling system on our Contact page.
What should I bring to my appointment?
Please bring a valid photo ID, your insurance card, a list of any medications you are currently taking, and any relevant medical records. If you are a new patient, please arrive 15 minutes early to complete any necessary paperwork.
Insurance and Billing Questions
Do you accept my insurance?
We accept a wide range of insurance plans. Please contact our office or visit our Insurance page to see if we accept your specific insurance provider.
How do I pay my bill?
We offer several payment options for your convenience. You can pay your bill online through our patient portal, over the phone by calling our billing department, or in person at our office. We accept cash, checks, and major credit cards.
